Häcker Support Center

Note for end customers:

Häcker kitchens are always sold through qualified specialist dealers. Loyalty to our trade partners is important to us. You will be well advised and looked after there.

If you have any questions or concerns about your Häcker kitchen, please always contact your kitchen dealer as your contractual partner. They will be happy to answer your questions individually.

Thank you for your understanding.


Suppliers & terms of purchase

We are always searching for efficient suppliers.
If you are flexible, innovative, reliable and powerful in quality and price, then please get in contact with us.

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External companies

Hereinafter, you can find our external companies policy which needs to be signed, if you would like to perform maintenance work or other actions on our behald at the company premises of the Häcker Küchen GmbH & Ko. KG.

Please make sure, that only instructed employees are allowed to perform work for the Häcker Küchen GmbH & Ko. KG, furthermore always equipp your employees for each deployment with a filled out copy of the confirmation from the worker (page 1).

Read the external companies policy


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FAQ

Can I order a Häcker Kitchen directly from the manufacturer?

A Häcker Kitchen can only be ordered from a dealer nearby.

How fast am I going to receive my ordered kitchen?

The delivery time of your kitchen depends on multiple factors, like the volume and the kind of material. Therefore, please reach out for further information to your dealer.

I need support with my design and layout. Can I receive this from Häcker Kitchens?

Because of your expectations and needs on your kitchen can only be clearified in a direct discussion, please get in contact with your dealer. The dealer is your point of contact for support and service.

Is it possible for me to forward my claim directly to Häcker?

Your point of contact for reclamations is your kitchen specialist. Any kind of warranty services are displayed in the agreed contract. Possible complaints of any kind are to be submitted via your contractual partner.

Can I order samples directly from Häcker?

Our kitchen dealers are equipped with a huge variation of samples. Please directly contact your kitchen specialist.

Is Häcker Kitchen a certified company?

Yes, we are a certified business in the area of environment - and quality management. An overview about our certificates is available here.